Monday, May 31, 2010
Wednesday, May 26, 2010
McSteamy is working...with no leaking! What in the world?? I didn't do anything differently. I filled the tank, partially - because I was afraid of the water streaming out again. I set the timer for 30 minutes...and no leaking. So I immediately tested this again...same result. So then I filled the tank completely and set the timer for an hour. No leaking! Yippee!!
Now y'all, I don't know what's going on here because I sincerely have not done a thing differently. However, I will say that I'm happy, THRILLED in fact! I still haven't had my first steam treatment yet, I've been too busy "testing" things out. Now that all things appear to be in order, I have planned to steam both my and my daughter's hair on Friday night. I will be taking pictures during this process and will write a review for you all. Yayyy! I'm suuuuuper excited!
On a side note, I'd like to give kudos to Salons R Us for their GREAT customer service. I messaged them via their website today because (as I mentioned in my last post) my waste water bottle was crushed and all dented up. I quickly received a response from Michele, informing me that they are shipping a new one out immediately. I offered to email the pictures, but she didn't express a need for them. Great customer service and I love the promptness with which she replied to my concerns. I will DEFINITELY purchase from them again and am encouraging all I know to purchase from them as well!! Great customer service is so hard to come by these days, so when I am fortunate enough to have such an experience I'm certain to pass on the news.
I highly recommend the purchase of this item through Salons R Us. Shipping is free anywhere in the continental United States. Additionally, I used the $10 off "exoticmommies" discount code [Check out her blog if you haven't already!]
Tuesday, May 25, 2010
As a test run, I turned McSteamy on after the set up and all seemed fine. Last night around 10:30 (yes, 10:30pm lol) I decided I couldn't wait any longer and NEEDED to steam my hair. I co-washed, slathered conditioner in my hair and turned on my steamer. What happened? Water started leaking from it. :/ I was NOT pleased.
*rewind* Upon unboxing McSteamy, I noticed that the waste water cup/ bottle was crushed. After "inflating" it I saw that the crushing of it had left indentations in the bottle that I feared would lead to leakage, but decided to wait before calling Salons R Us. However, this leaking was coming from the machine itself and not my crushed, yet revived bottle. *sigh*
So needless to say, I was up til all hours of the night TRYING to fix this thing...to no avail. I was busy at work today and was unable to call, but I plan to do so on tomorrow. I'm extremely sad, disappointed and upset. I was so looking forward to my first steam treatment. This is my anniversary gift and now...a let down. *pouts* YES, I am pouting!
Well...I'll keep you posted on how things go.