My anniversary gifts...continued. :<)

You didn't think I'd celebrate my 1 year natural anniversary with just ONE gift, did you?? And I thought you knew me! LOL

I also ordered 5 seamless combs from hotcombs.net....five Hercules Sagemann combs! And yes, I said five. ROTFL My BHM chicas dubbed me the "Noah" of natural hair because I used to buy two of everything. Well, I HAD to do it. One for me and one for my daughter. We need our "own" things. You can't really expect a girl to share such things...can you?? But I digress...

Ok, back to my story. I ordered five combs...but don't fret. This purchase is indicative of growth on my part. I bought five different combs, rather than duplicates. hahaha

I ordered the Magic Star Rake Set (pictured below)


The HS1975 Styling comb, Magic Mini Star, and HS6450 Tail Comb (pictured respectively).


I LOOOOVE these things! They comb through our hair like BUTTER, butter I tell you! There is a marked difference in the way they feel as I detangle with them. It's amazing. I never realized just how much those other combs (Jibere shower comb included) snagged and tugged at my hair until now. I will NEVER use a regular comb again, NEVER. Only seamless combs on our hair from here on out!

Now...as always there's a backstory to be told. *sigh* I placed my order and was UBER excited. They arrived (partially ) the week before my anniversary. I was quite pleased to see that they were shipped on the same day I ordered them - thumbs up for hotcombs.net. And then, they arrived a few days later...with one comb missing and another broken - my tail comb. *insert angry face*


I went to their website and wrote a strongly worded (though not profane - cause I'm changing y'all lol ) complaint. I was contacted shortly thereafter (following morning) via phone and message. I was at work and unknowingly missed my call from Tasha, the hotcombs representative. When I called back the next day, she apologized, said they'd send out the missing comb (Magic Mini Star) and a replacement for the broken tail comb. By the time she and I actually conversed I had calmed down and was able to express my disappointment in a nicer way. lol I shared with her that this was my one year natural anniversary gift to myself, which made the disappointment all that harder to bear. She congratulated me, I was credited with a discount on the broken comb and showered with more apologies.

I'll admit, at this point I was happy with their swift response, but disappointed that all they were offering me for my trouble was a credited discount on the broken comb. However, I took it and quietly decided to never shop with them again. UNTIL, I received a message from Tasha apologizing once again and offering me a 25% discount code on my next purchase as a means of celebrating/acknowledging my anniversary. I thought this was SO AWESOME! I was totally not expecting this and was thrilled. Now THAT'S what I'm talking 'bout! I like that kind of customer service!

Needless to say, I will definitely be purchasing from them again and I highly recommend them. While disappointing, mistakes do happen. But I must say, they attempted to contact me almost immediately and took significant steps (in my opinion) to ensure my satisfaction with their company and they succeeded. If you are in the market for seamless combs (and I strongly encourage you to be), hotcombs.net comes HIGHLY recommended, as do the Hercules Sagemann combs.

Get your shop on ladies...your tresses will thank me!



Toodles!

Happy Memorial Day

Toodles

I need to purge some emotions...just ignore me. I'll be back to hair soon.

(Pause the music player at the bottom if you wish to listen to the video)

Say what now???

McSteamy is working...with no leaking! What in the world?? I didn't do anything differently. I filled the tank, partially - because I was afraid of the water streaming out again. I set the timer for 30 minutes...and no leaking. So I immediately tested this again...same result. So then I filled the tank completely and set the timer for an hour. No leaking! Yippee!!

Now y'all, I don't know what's going on here because I sincerely have not done a thing differently. However, I will say that I'm happy, THRILLED in fact! I still haven't had my first steam treatment yet, I've been too busy "testing" things out. Now that all things appear to be in order, I have planned to steam both my and my daughter's hair on Friday night. I will be taking pictures during this process and will write a review for you all. Yayyy! I'm suuuuuper excited!

On a side note, I'd like to give kudos to Salons R Us for their GREAT customer service. I messaged them via their website today because (as I mentioned in my last post) my waste water bottle was crushed and all dented up. I quickly received a response from Michele, informing me that they are shipping a new one out immediately. I offered to email the pictures, but she didn't express a need for them. Great customer service and I love the promptness with which she replied to my concerns. I will DEFINITELY purchase from them again and am encouraging all I know to purchase from them as well!! Great customer service is so hard to come by these days, so when I am fortunate enough to have such an experience I'm certain to pass on the news.

I highly recommend the purchase of this item through Salons R Us. Shipping is free anywhere in the continental United States. Additionally, I used the $10 off "exoticmommies" discount code [Check out her blog if you haven't already!]



Toodles!

The thrill is gone. :/

As a test run, I turned McSteamy on after the set up and all seemed fine. Last night around 10:30 (yes, 10:30pm lol) I decided I couldn't wait any longer and NEEDED to steam my hair. I co-washed, slathered conditioner in my hair and turned on my steamer. What happened? Water started leaking from it. :/ I was NOT pleased.

*rewind* Upon unboxing McSteamy, I noticed that the waste water cup/ bottle was crushed. After "inflating" it I saw that the crushing of it had left indentations in the bottle that I feared would lead to leakage, but decided to wait before calling Salons R Us. However, this leaking was coming from the machine itself and not my crushed, yet revived bottle. *sigh*

So needless to say, I was up til all hours of the night TRYING to fix this thing...to no avail. I was busy at work today and was unable to call, but I plan to do so on tomorrow. I'm extremely sad, disappointed and upset. I was so looking forward to my first steam treatment. This is my anniversary gift and now...a let down. *pouts* YES, I am pouting!

Well...I'll keep you posted on how things go.



Toodles!

Today is my anniversary!!! And to celebrate....

.... hair pictures to follow soon! :<)



Toodles...be blessed!

No, I didn't forget you all

Pause the music player on the bar to your right.

I've been going through some things lately and was really down and out of sorts, but God is good and I'm so grateful. Sometimes it feels like everything that can go wrong, does. I'll be getting back to discussing my hair and that journey soon. However, I've shared with you all before, that this path I'm traveling encompasses more than my hair. It has become a spiritual journey on many levels.

At any rate, I came here today to share this song with you. It has helped me through...hopefully it will be a blessing to one of you who may be in need of encouragement.




Toodles! ...Be blessed